Frequently Asked Questions
It's perfectly normal to be nervous! Don't worry, we've seen it all before!
Find answers about both our policies and any concerns you might be having below!
Appointment Cancellation Policy
If you are unable to keep your appointment we ask that you give at least 24- hour advanced notice. If you cancel with less than 24-hours notice you will be charged 50% of the full service price of all appointments booked. Cancellations made less than 15 minutes prior to appointment are considered no shows. If you do not show up for your appointment (no show), and did not call to cancel at least 15 minutes prior to the appointment, you will be charged 100% of the full service price of all appointments booked. Running Late? If you are still able to make it to your appointment but are concerned you may be a little late please don’t hesitate to call us! There is a 5 minute grace period. However, if you are more than 5 minutes late we may have to reschedule you for a different time so as not to interfere with other appointments. When in doubt, just give us a call and we’ll see what we can do!
How long does hair have to be to get a good wax?
The ideal length is 1/4" (about the length of a grain of rice).
Finer hair (like on the face) only takes about 2 weeks to get to a 1/4", thicker hair can take up to 6 weeks.
If you're coming in for your first time getting waxed, you should have hair a minimum of 1/8" long
How should I prepare for my appointment?
Arrive with clean skin, no lotions or oils before your appointment!
You may gently exfoliate your skin (with exfoliation gloves or dry brush) before your wax appointment. Doing so may help loosen follicle for a much easier and less painful hair removal.
I use Retin-A, retinoids, or Accuate, can I still get waxed? What about blood-thinners?
Unfortunately, you'll need to discontinue use of Accutane AT LEAST SIX MONTHS before waxing any part of your body.
You should discontinue use of topicals at least one week before a waxing appointment.
Please do not get waxed while actively taking blood-thinners (at least not without consulting your physician).
Can I get waxed while on my period?
Absolutely. You CAN still get waxed on your menstrual as long as you're comfortable. I do ask that you wear a menstrual cup or tampon for sanitary purposes. Also note some individuals are more sensitive during this time, Motrin may help ease discomfort.
Should I trim before coming in?
You can trim before coming in if you want, but you don't have to. The most difficult thing about waxing is actually making sure that the hair is long enough. If you decide to trim before your appointment, be sure to leave at least 1/4" (about the length of a grain of rice).
How often should I get waxed?
There's 3 reasons to get waxed every 3 - 6 weeks.
A regular waxing routine helps ensure you are smooth and hairless practically year-round, allowing you to be more spontaneous if being hair might otherwise stop you from enjoying yourself to the fullest.
If you continue waxing in the winter you won't lose all the progress you've made thinning out your hair when it's summer again.
We offer special pricing on treatments done within 6 weeks of your last treatment!
What if I'm concerned about vaginal odor?
Vaginas aren't supposed to be completely odorless, and it's nothing to be worried about. I encourage showering the day of your appointment this may ease some concerns and also clean hair is easier for wax adhere to so it's a win-win. Also note there's always hygiene products located in the restroom in case you want to freshen up!
What if you accidentally wax off my labia?
That is definitely not going to happen.
Are you going to see my butt hole?
I might, but unless I'm providing a service for that particular body part, I'm not paying any attention to it (and they all kind of look the same, honestly).
What if I fart?
If you could just give me a heads up first so I can step away, that'd be great.
Can I bathe after my waxing appointment?
It's recommended to wait 24 hours after your wax appointment to take a bath (but showers are fine). This is because your pores are more susceptible to bacterial infections right after a waxing. (You might want to also avoid hot yoga, spin classes, and tight clothing that will trap sweat against the skin). Be nice to your skin after a waxing, including using SPF on any exposed portion and wearing loose clothing on covered areas.
How do I care for my skin before and after a waxing appointment?
We encourage both exfoliating and moisturizing between appointments (though not on the day of your appointment, please)!
Moisturized skin stays healthy and hydrated, which is a key particularly in the winter when you're more prone to dry skin and broken hairs.
Exfoliating gently removes dead skin and can help prevent ingrown hairs.
For a list of recommended products, visit our products page.